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Microsoft 365 Email & Calendar

Higbee organization members can connect Microsoft 365 to view Emails and Calendar inside Raven Portal.

Availability

Requires:

  • Higbee org_admin or org_user membership
  • Microsoft 365 integration feature flag enabled for your environment
  • Successful OAuth connection to your Microsoft account

If sidebar items Emails and Calendar are hidden, the feature may be disabled or you lack org membership.

Connect Microsoft 365

  1. Open Account Settings from the header menu, or navigate to Emails / Calendar for the first time.
  2. Click Connect Microsoft 365 (or similar prompt).
  3. Sign in with your Microsoft work account in the OAuth popup.
  4. Grant requested permissions.
  5. Return to the portal — connection status shows as connected.

Connection status is checked via /api/auth/microsoft/status.

Emails

Navigate to Emails (/emails).

Features

FeatureDescription
Folder navigationInbox, sent, and other folders
Message listPaginated email list with read/unread state
Message detailRead full email content
SyncManual or automatic sync with Microsoft 365
Reply / ForwardCompose responses from the portal
Move / DeleteOrganize messages

Sync emails

  1. Click Sync to pull latest messages from Microsoft 365.
  2. Monitor sync status indicator for progress or errors.

Calendar

Navigate to Calendar (/calendar).

Features

FeatureDescription
Event list / viewUpcoming calendar events
SyncPull events from Microsoft 365
Event detailView meeting time, location, attendees

Sync calendar

  1. Click Sync on the calendar page.
  2. Events refresh from your connected Microsoft calendar.

Disconnect

To remove the Microsoft connection:

  1. Open Account Settings.
  2. Find Microsoft 365 connection section.
  3. Click Disconnect and confirm.

Emails and Calendar sidebar items may show a reconnect prompt after disconnecting.

Troubleshooting

IssueSolution
Connect button missingConfirm org membership and feature flag
OAuth errorRetry; check with IT that app registration is valid
Empty inbox after syncVerify correct Microsoft account connected
Sync stuckRefresh page; retry sync; check backend health banner

See Troubleshooting.

Privacy

Email and calendar data is accessed through your organization's Microsoft 365 integration. Follow your firm's policies for client communication and data handling.