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Navigation & Layout

Learn how to move around Raven Portal efficiently.

The left sidebar lists the main features available to your role. Typical items include:

ItemRouteAvailability
Cases/casesMost authenticated users
Case Intake/case-intakeHigbee org members
Hearings/hearingsMost authenticated users
Clients/clientsHigbee org members
Vendors/vendorsHigbee org members
Offers/offersHigbee org members
Approvals/approvals/clientsHigbee org members
Emails/emailsHigbee org + Microsoft 365 enabled
Calendar/calendarHigbee org + Microsoft 365 enabled
Consent to Communicate/ctcMost roles except assignment-scoped attorney users
Tasks/hats/tasksHigbee org members

If you do not see an item, your role does not include that access. See Role Overview.

Settings Submenu​

When you have admin access, Settings expands to show:

  • Email Templates
  • Users
  • Attorneys
  • Procedures, Labels & lists, Automations (org admins only)

Click Settings to expand or collapse the submenu.

Collapse the sidebar (desktop)​

On large screens, click the panel toggle at the top of the sidebar to collapse it to icons only. Your preference is saved in the browser.

Collapse navigation button

Mobile navigation​

On phones and tablets, tap the menu icon in the header to open the sidebar as an overlay. Tap a link to navigate; the menu closes automatically.

The header contains:

  • Menu button (mobile) — Opens the sidebar
  • Theme toggle — Switch between light, dark, and system theme
  • Feedback — Open the feedback dialog
  • Account menu — Your name, link to Account Settings, and Log out

Account Settings is only in the header menu, not in the sidebar.

Case detail, hearing detail, and approval detail pages include a back link or breadcrumb to return to the list you came from.

Tasks badge​

If you have access to Tasks, the sidebar shows a badge with your active task count (or 99+ if you have many). A red badge indicates pending work; gray indicates zero active tasks.

Restricted access​

If you open a page you cannot access, you see a Restricted access message instead of the page content. Navigate to another section or contact your administrator to request access.